FAQ

596 results

• When I used an ATM, a receipt containing a notice titled "Request to comfirm customer information" was issued. How can I use the QR code printed thereon?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.As there was a change to my registered information, I selected "Yes." What will happen if I do not perform the procedure for changing the information?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.In what situation is this notice displayed?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I see the notice displayed under that title again?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I remove this notice?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I have lost a receipt with a QR code that was issued by the ATM. What should I do?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I tapped the wrong button, making a mistake between "Yes" and "No." What should I do?
• When I used an ATM, a screen requesting me to extend my period of stay appeared. What will happen if I do not complete the procedure?
• When I used an ATM, a screen requesting me to extend my period of stay appeared, but I have not completed the procedure for the renewal of my residence card. What should I do?
• Can I change my registered information by a method other than using an ATM?