FAQ

106 results

• I tried to open an account but I have not received an email from Seven Bank (for conformation of the email address).
• I received an email for authentication when I applied for opening an account via an ATM, but I failed to click on the link in the email within 24 hours. What should I do?
• I want to check whether the application I made via ATM Madoguchi has been properly accepted.
• Can I use ATM Madoguchi (open an account / change information) at any time?
• When I used my cash card via an ATM, the screen displayed a message, "Magnetism of the magnetic stripe on your card is weak." What should I do?
• What should I do to have a cash card reissued via the Direct Banking Service?
• What should I do when I have entered an incorrect PIN and my Seven Bank cash card has been locked?
• What is an unused account management fee?
• How can I charge nanaco?
• When will I be able to use the International Money Transfer Service after I made an application for the service?