FAQ

21 results

• Can I cancel the addition of electronic money to my nanaco card?
• Even though I am registered for the Point Service, I have not received any points.
• What should I do about points that I receive?
• When will I receive the point service points?
• How do I check how many points I have with the Point Service?
• Can points other than nanaco points be exchanged through the Point Service?
• Can I register a family member's nanaco card?
• What should I do if I have a nanaco card reissued or change details in the nanaco mobile app?
• Is there an expiration date for nanaco points?
• How do I register with the point service?