FAQ

13 results

• I lost the email or postcard that contained my temporary PIN.
• What is the difference between the Logon ID and Customer ID?
• What do I do if I forget my Logon ID?
• How do I switch from a temporary PIN to a PIN?
• What is a Customer ID?
• What is a "Logon Password?"
• What should I do if my confirmation number is expired (locked)?
• What should I do if I forget the PIN for my Seven Bank cash card, or if my PIN is suspended because I entered the PIN incorrectly for my Seven Bank cash card?
• I couldn't use an ATM with my temporary PIN. Why?
• What is a temporary PIN?