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FAQ Search Results
- How do I register or change my email address?
- What should I do if my registered name has changed?
- What should I do if I lose my registered seal?
- How do I change my registered seal?
- What should I do if my personal information, such as my registered address, telephone number or employer, has changed (including cases where my written address has changed because of reasons such as a municipality merger)?
- What should I do if I don't know which seal I registered?
- How can I delete a registered email address? (For customers who have accounts)
- How can I register another email address? (For customers who have accounts)
- I am planning on moving overseas. How can I change my registered information, such as my address?
- The name printed in Katakana on the cash card is incorrect. Can this be changed?
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