FAQ

10 results

• When I tried to log on to the Direct Banking Service, I was asked to authorize my International Money Transfer app. What should I do?
• When using the Seven Bank International Money Transfer App, where can I find a one-time password that is necessary for app authentication?
• What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
• Will I need to conduct authentication by entering the confirmation number even after I register for app authentication?
• I have registered for app authentication. Do I need a Direct Banking Card?
• I don’t know how to give approval when making a money transfer via the Direct Banking Service. What should I do?
• When using app authentication, do I need both the My Seven Bank app and the Seven Bank International Money Transfer App?
• Is app authentication necessary for the use of a Seven Bank account? (Can I not use a Seven Bank account if I don’t have a smartphone?)
• What should I do if the app authentication function is locked?
• What is App authentication?