FAQ

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• What should I do if I want to apply for International Money Transfer Service after opening an account?
• Can I designate my Seven Bank account as the receiving account for my national tax refund?
• How do I terminate my Seven Bank account?
• I am a foreign national. Please tell me what identity verification documents are required to open an account and how to submit them.
• Are there any conditions for applying for a Seven Bank account?
• When are domestic money transfers reflected to the recipient's account?
• What is the Criminal Accounts Damage Recovery Act?
• I have cancelled the deposit account before cancelling the agreement for the Monthly Auto-Deposit Service. Will any amount be withdrawn from the debit account?
• I tried to set up my account, but the email (for confirming the email address) did not arrive.
• Can I use an account management service such as MoneyLook?