FAQ

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• I tried to open an account but I have not received an email from Seven Bank (for conformation of the email address).
• Why is it necessary to register my email address first in order to open an account online?
• I would like to open a Seven Bank account. Are there any conditions when opening a Seven Bank account at the ATM?
• I was unable to conduct a transaction (withdrawal of money) via a Seven Bank ATM, and I received a receipt requesting the submission of an image of the residence card. Do I have...
• I received an email titled "Information on Opening an Account with the International Money Transfer Service." What should I do?
• When I set up my account, I registered my seal (personal stamp) or signature; however, use of procedures that use seals or signatures has now been abolished. Will this affect ho...
• Can I open an account with a name other than the name written on my identity verification document?
• Can a minor or child open a Seven Bank account?
• Is there a way I can check a summary of the transaction details in my Seven Bank account?
• What kinds of identity verification documents are necessary to apply for a Seven Bank account?