FAQ

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• Can I use the Smartphone ATM Services to withdraw cash from my Seven Bank account?
• After opening the account, the cash card has been sent to me but I was not home so I could not receive it. What should I do now?
• Will I be notified of failure to withdraw from the debit account?
• What if the withdrawal from the debit account fails?
• When I use the Monthly Auto-Deposit Service, how is it described in statements of the debit account?
• How many accounts can I register for the Monthly Auto-Deposit Service?
• Money was withdrawn from my account by using my Debit Card but I didn't withdraw it. What happened?
• I canceled a product that I purchased with my Seven Bank Cash Card with Debit Card Service. When will my account be refunded?
• I want to send an International Money Transfer from overseas to a Seven Bank account. What is the SWIFT code?
• When are transfers from other banks to Seven Bank accounts made?