FAQ

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• I have opened a Seven Bank account (or had a cash card reissued), but my Seven Bank cash card has not arrived. What should I do?
• Does the Seven Bank Cash Card have the debit feature?
• What should I do if my confirmation number is expired (locked)?
• How can I open a Seven Bank account?
• What is the "Transaction Number" in the Online Payment Service?
• How much is the usage limit for the Online Payment Service?
• I inserted my cash card into a Seven Bank ATM but it came out immediately. What should I do?
• What should I do if I accidentally performed a domestic money transfer to another bank?
• When are the Seven Bank account interest rates set?
• When applying for a Seven Bank account, why do I need identity verification documents?