FAQ

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• When are the Seven Bank account interest rates set?
• When applying for a Seven Bank account, why do I need identity verification documents?
• How do I confirm the Seven Bank account interest rates?
• When can I request a domestic money transfer from a Seven Bank account?
• What can I do at Seven Bank ATMs?
• Can I use cards other than bank-affiliated cards at Seven Bank ATMs?
• When a financial institution I bank with is closed, can I still use that institution's cash card at Seven Bank ATMs?
• How do I register or change my email address?
• How do I change my Logon Password?
• How do I delete a registered receiver?