FAQ

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• If the additional limit is not approved for my Loan Service, can I apply again soon?
• How do I apply for an additional limit to my Loan Service?
• Can I apply for Loan Service from a Seven Bank ATM?
• Can a minor or child open a Seven Bank account?
• Are there any conditions for applying for a Seven Bank account?
• I lost the email or postcard that contained my temporary PIN.
• Can a person other than the applicant apply for a procedure via ATM Madoguchi (open an account / change information)?
• When I used my cash card via an ATM, the screen displayed a message, "Magnetism of the magnetic stripe on your card is weak." What should I do?
• What should I do to have a cash card reissued via the Direct Banking Service?
• I have not been issued a new card. Can I continue to use my current card?