FAQ

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• How to receive the cash card after opening an account.
• What kinds of identity verification documents are necessary to apply for a Seven Bank account?
• What should I do to cancel the agreement for the Monthly Auto-Deposit Service?
• How can I change the deposit amount?
• What is meant by "Error" which appears in statements of the Monthly Auto-Deposit Service?
• What should I do to apply for the Monthly Auto-Deposit Service?
• I applied for a Seven Bank Cash Card with Debit Card Service. When will I receive the card?
• For Cash Cards with Debit Card Service, can I switch from a nanaco linked card to a nanaco integrated card, or from a Cash Card with Debit Card Service to a Cash Card without De...
• I have a cash card (without debit service) already. Can I change the card to a Cash Card with Debit Card Service?
• Is there an audit to join the Seven Bank Cash Card with Debit Card Service?