FAQ

ＡＴＭ 153 results

• How much are the fees for domestic money transfers to Seven Bank accounts?
• How do I register or change my email address?
• When I made an application for the Loan Service, an error message stating that there is no registered email address appeared. What should I do?
• I uninstalled the Seven Bank International Money Transfer App without completing the takeover settings for the app. What should I do?
• I submitted my residence card via the Residence Card Submission Site. How long does it take until the registration is completed?
• Is app authentication necessary for the use of a Seven Bank account? (Can I not use a Seven Bank account if I don’t have a smartphone?)
• Can I install and use the SEVEN BANK Money Transfer App on multiple smartphones?
• What should I do when I have entered an incorrect PIN and my Seven Bank cash card has been locked?
• What is an unused account management fee?
• I have not been issued a new card. Can I continue to use my current card?