FAQ

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• When I used my cash card via an ATM, the screen displayed a message, "Magnetism of the magnetic stripe on your card is weak." What should I do?
• When I charge the cashless payment app or electronic money card with cash, will I receive change? (Can I deposit only part of the cash I put into the ATM?)
• What is the exchange rate when withdrawing local currency from an ATM overseas with a Seven Bank Cash Card with Debit Card Service?
• What are the daily transaction limits at Seven Bank ATMs?
• Are fees charged for using the Loan Service at Seven Bank ATMs at certain times or on Saturdays, Sundays, or national holidays?
• When repaying the entire amount of a Loan Service borrowing at a Seven Bank ATM, if the transaction carries over to the next day, will interest be incurred for that day?
• Can I receive change when making repayment of the entire amount of a Loan Service at a Seven Bank ATM?
• From Seven Bank ATMs, how many bills can I insert per transaction for Loan Service repayment?
• What is the minimum Loan Service repayment (early repayment) amount from Seven Bank ATMs?
• What Loan Service transactions are available from Seven Bank ATMs?