FAQ

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• Are any fees incurred when I use my Seven Bank Cash Card with Debit Card Service overseas?
• I cannot see the stores for which I used my debit card in the Direct Banking Service statement. How can I check stores in greater detail?
• Can I use my Seven Bank Cash Card with Debit Card Service to withdraw cash?
• How can I use MyJCB?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay utilities?
• What is J/Secure?
• I lost my Seven Bank Cash Card with Debit Card Service (nanaco integrated card) and had my card reissued. Will my nanaco points be inherited?
• I do not know how to “Logon” to the Direct Banking Service.
• If the smartphone with which I am using the Smartphone Authentication Service breaks, will I lose the ability to carry out the target transactions of the Smartphone Authenticati...
• Is Seven Bank currently offering any promotional campaigns or special offers?