FAQ

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• What is your dividend policy?
• Is there an expiration date for nanaco points?
• How can a person aged under 15 apply for opening an account?
• What should I do if I cannot get through even when calling the Contact Center from a mobile phone or from overseas?
• What are Seven Bank's medium-term management strategy?
• What should I do if I have a question about investor relations (IR) not covered in this FAQ?
• What is your "mission statement" and "management philosophy?"
• Is there a branch with a service counter where I can perform Seven Bank account transactions?
• I am a foreign national, how can I open a Seven Bank account?
• How do I cancel a planned transfer?