FAQ

Ａ 598 results

• What kind of ATM can I use overseas?
• I lost my Direct Banking card. Can I get the card reissued?
• What is the Direct Banking card?
• How do I change my Debit Card PIN?
• How do I change my MyJCB password?
• Can anyone use the Smartphone Authentication Service?
• Please tell me the contact information, operating hours, and supported languages for China Hotline.
• What do I do if I forget my Logon ID?
• How can I delete a registered email address? (For customers who have accounts)
• If I make a request for an extra issue of my statement, how long does it take for delivery?