FAQ

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• Can I access the Direct Banking Service with my smartphone?
• Are there any conditions such as age restrictions in the Loan Service application?
• How long does it take for an international money transfer to be received?
• When using the International Money Transfer Service, are there any limitations regarding the international money transfer purpose?
• What service charges apply when using the International Money Transfer Service?
• Can I exchange money at Seven Bank ATMs?
• How do I check the personal credit information that is registered?
• Are fees charged for using the Loan Service at Seven Bank ATMs at certain times or on Saturdays, Sundays, or national holidays?
• Does Seven Bank issue a certificate of full payment or cancellation certificate for the Loan Service?
• If my Loan Service repayment is several days late, are there default charges?