FAQ

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• When I made an application to register an additional receiver of international money transfer via the Direct Banking Service or Seven Bank International Money Transfer App, I re...
• When I inserted my cash card into a Seven Bank ATM, the screen displayed a message,"this card is invalid." What should I do?
• When I set up my account, I registered my seal (personal stamp) or signature; however, use of procedures that use seals or signatures has now been abolished. Will this affect ho...
• What should I do to obtain a bank balance certificate?
• Can I use my smartphone for ATMs?
• I applied for a Seven Bank Cash Card with Debit Card Service. When will I receive the card?
• What is the membership fee for the Seven Bank Cash Card with Debit Card Service?
• Is there an amount limit with a Seven Bank Cash Card with Debit Card Service?
• Where can I check the statement for my debit usage?
• I received credit to my Seven Bank Cash Card with Debit Card Service but I don't know why. What should I do?