FAQ

Ａ 598 results

• What aspects of safety are improved by using the Smartphone Authentication Service?
• What should I do if I lost the smartphone with which I am using the Smartphone Authentication Service?
• How do I cancel my smartphone authentication registration?
• I cannot receive notifications in the Smartphone Authentication App.
• I could not apply to increase my borrowing limit for the Loan Service. What should I do?
• When depositing funds using International Money Transfer, why is it required to contact the China Hotline?
• I want to designate the receiving currency for the International Money Transfer (Cash Pick-Up), what should I do?
• I submitted an automatic payment request form, but it was returned. What should I do?
• What should I do if I don't know which seal I registered?
• Can I access the Seven Bank website with my smartphone?