FAQ

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• My "My Seven Bank App" is linked to "nanaco".  My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how t...
• Can I make a money transfer by cash or using a cash card via a Seven Bank ATM?
• An error occurred, and I can't use My Seven Bank.
• What is the difference between "IC card transactions" and "non-IC card transactions" when changing limits at Seven Bank ATMs?
• How do I make a transfer from my Seven Bank account?
• I opened a new account and received my cash card. How do I use the Direct Banking Service with a smartphone?
• Can I use my Seven Bank Cash Card at ATMs other than Seven Bank ATMs?
• What should I do if I forget the PIN for my Seven Bank cash card？
• How much are the fees for domestic money transfers to Seven Bank accounts?
• I tried to open an account but I have not received an email from Seven Bank (for conformation of the email address).