FAQ

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• Why are my statements in MyJCB, and the Direct Banking Service not up-to-date?
• How far can I go back to track my statement with my Seven Bank Cash Card with Debit Card Service?
• I cannot see the stores for which I used my debit card in the Direct Banking Service statement. How can I check stores in greater detail?
• Can I use my Seven Bank Cash Card with Debit Card Service to withdraw cash?
• For what purposes can I use my Seven Bank Cash Card with Debit Card Service?
• What are the Seven Bank Cash Card with Debit Card Service features?
• I received credit to my Seven Bank Cash Card with Debit Card Service but I don't know why. What should I do?
• How can I withdraw local currency from an ATM overseas with my Seven Bank Cash Card with Debit Card Service?
• I was asked for a deposit when I used a Seven Bank Cash Card with Debit Card Service. What should I do?
• When my Seven Bank Cash Card with Debit Card Service is reissued, will my debit card number or nanaco number be changed?