FAQ

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• Can I access the Direct Banking Service with my smartphone?
• Can I access the Seven Bank website with my smartphone?
• Does Seven Bank offer ETC cards?
• Are fees charged for using the Loan Service at Seven Bank ATMs at certain times or on Saturdays, Sundays, or national holidays?
• Does Seven Bank issue a certificate of full payment or cancellation certificate for the Loan Service?
• When repaying the entire amount of a Loan Service borrowing at a Seven Bank ATM, if the transaction carries over to the next day, will interest be incurred for that day?
• From Seven Bank ATMs, how many bills can I insert per transaction for Loan Service repayment?
• For Loan Service repayments, is there a service fee if I use the Automatic Payment Service from my Seven Bank account to make an early repayment?
• What Loan Service transactions are available from Seven Bank ATMs?
• What should I do if I get a payment limit error for a Loan Service borrowing at a Seven Bank ATM?