FAQ

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• What are the international money transfer limits?
• If I change my registered information via ATM Madoguchi, will the information be updated soon?
• I have an agreement for the International Money Transfer Service, but, when I tried to make an international money transfer, I got an error message and was unable to complete th...
• I submitted an automatic payment request form, but it was returned. What should I do?
• What is the difference between the Logon ID and Customer ID?
• When can I start using the Loan Service after applying?
• What documents do I need to apply for the Loan Service?
• When will I be able to use the International Money Transfer Service after I made an application for the service?
• What services can I use after my immediate account is set up?
• How can I register another email address? (For customers who have accounts)