FAQ

ＢＡＮＫ 446 results

• What are "logon ID" and "logon password"?
• I am a foreign national. Please tell me what identity verification documents are required to open an account and how to submit them.
• Can I open an account without International Money Transfer Service from the International Money Transfer app?
• I submitted my residence card via the Residence Card Submission Site. How long does it take until the registration is completed?
• Can I change my cash card to one that is compatible with contactless payment?
• When I used an ATM, a screen requesting me to extend my period of stay appeared, but I have lost a receipt on which the QR code was printed. What should I do?
• Can a person other than the applicant apply for a procedure via ATM Madoguchi (open an account / change information)?
• I want to check whether the application I made via ATM Madoguchi has been properly accepted.
• I have registered incorrect information via ATM Madoguchi. Can I change or cancel the registered information?
• What kind of service is ATM Madoguchi ?