FAQ

ＢＡＮＫ 446 results

• How do I delete a registered receiver?
• What is "Direct Logon?"
• Will the domestic money transfers or the automatic domestic money transfers be carried out in the order that they are registered?
• I received a postcard notifying me of the restrictions on the use of my account. What should I do to be able to use my account again?
• I received a letter titled "Request for Submission of Residence Card." What should I do?
• I have lost a receipt with a QR code that was issued after I applied for a procedure via ATM Madoguchi. What should I do?
• Can I use ATM Madoguchi (open an account / change information) at any time?
• When I used an ATM, a screen requesting me to extend my period of stay appeared. What will happen if I do not complete the procedure?
• Will I need to conduct authentication by entering the confirmation number even after I register for app authentication?
• When I used my cash card via an ATM, the screen displayed a message, "Magnetism of the magnetic stripe on your card is weak." What should I do?