FAQ

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• How can I change my J/Secure password?
• How can I register with J/Secure?
• I received an email titled "Information on Opening an Account with the International Money Transfer Service." What should I do?
• How can I charge nanaco?
• I received a new card. What should I do with my current card?
• I have not been issued a new card. Can I continue to use my current card?
• I received a new card. When can I start to use it?
• How to receive the cash card after opening an account.
• What languages are supported by ATM screens and interphones?
• What should I do to cancel (stop) direct debit?