FAQ

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• I received an email requesting my approval for the Automatic Payment Service, but I do not remember applying for the service. What should I do?
• How can I check transactions from more than 15 months ago in my online passbook?
• How can I output data from my online passbook?
• How can I check transactions from more than three months ago in my online passbook?
• How can I delete a registered email address? (For customers who have accounts)
• What is a "Bonolon Cash Card"?
• How do I apply for an additional limit to my Loan Service?
• What is the maximum I can increase my Loan Service borrowing limit to?
• Can I make international money transfer with cash?
• What is the "International Money Transfer Service?"