FAQ

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• I canceled my Loan Service already, but is it possible to revoke the cancellation and reinstate the service?
• Where can I check my transaction statement for the Loan Service?
• If my Loan Service repayment is several days late, are there default charges?
• What is a "Monthly Repayment?"
• How do I apply for the Loan Service?
• What should I do if I still have not received the email with my screening result for the Loan Service application even after several minutes?
• How do I view the decision table regarding damage recovery benefits?
• I accidentally transferred money to a scammer. Is the money still in his or her account?
• What crimes fall under the jurisdiction of the "Criminal Accounts Damage Recovery Act?"
• What should I do about points that I receive?