FAQ

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• I would like to open a Seven Bank account. Are there any conditions when opening a Seven Bank account at the ATM?
• Can I use Direct Banking Service overseas?
• I reinstalled and tried to set up the Seven Bank International Money Transfer App, but I got an error in the takeover.
• Are there any conditions to apply for a Seven Bank Cash Card with Debit Card Service?
• Can I use my Seven Bank Cash Card with Debit Card Service to pay utilities?
• I tried to pay with my Seven Bank Cash Card with Debit Card Service but payment failed. Why?
• I lost my Direct Banking card. Can I get the card reissued?
• What is the Direct Banking card?
• Will the Debit Card Number of my Seven Bank Cash Card with Debit Card Service be changed when the current card expires and a new card is issued?
• I do not know how to “Logon” to the Direct Banking Service.