FAQ

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• What happens to the other available transactions if my Loan Service application did not successfully pass through the screening?
• When entering my annual salary for the Loan Service application, which year's salary should I enter?
• In the screening for the Loan Service, will Seven Bank make a phone call to my registered telephone number or workplace?
• What is the Confirmation Number?
• What is the domain for the emails sent by the Notification Email Service?
• What is your dividend policy?
• How do I check how many points I have with the Point Service?
• What should I do if I have a nanaco card reissued or change details in the nanaco mobile app?
• Is there an expiration date for nanaco points?
• How do I register with the point service?