FAQ

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• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I see the notice displayed under that title again?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I remove this notice?
• What services can I use after my immediate account is set up?
• What is the Confirmation Number?
• I don't know my account number.
• When I tried to log on to the Direct Banking Service, I was asked to authorize my International Money Transfer app. What should I do?
• What can I do on MyJCB?
• Please tell me the ATM charge method.
• What is the difference between the Logon ID and Customer ID?
• What should I do if I am using the Direct Banking Service for the first time?