FAQ

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• Can I use my Seven Bank Cash Card with Debit Card Service to pay for purchases at 7-Eleven and other convenience stores or other shops?
• I received a postcard notifying me of the restrictions on the use of my account. What should I do to be able to use my account again?
• How to receive the cash card after opening an account.
• What types of Seven Bank Cash Cards with Debit Card Service are there?
• What are the Seven Bank Cash Card with Debit Card Service features?
• How can I use a Seven Bank Cash Card with Debit Card Service?
• I lost my Direct Banking card. Can I get the card reissued?
• My Seven Bank Cash Card with Debit Card Service will expire soon. How do I renew it?
• If I lose my Seven Bank Cash Card with Debit Card Service overseas, will you issue an international emergency card?
• Can I switch to a Bonolon cash card or a Girl's Card from a cash card with the Seven Bank logo?