FAQ

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• I clicked the "Logon" button on the Internet Banking Service page, but the logon page did not appear. What should I do?
• How can I register another email address? (For customers who have accounts)
• How can I delete a registered email address? (For customers who have accounts)
• Does Seven Bank have a smartphone app?
• What are the international money transfer limits?
• When using the International Money Transfer Service, are there any limitations regarding the international money transfer purpose?
• What happens to the other available transactions if my Loan Service application did not successfully pass through the screening?
• What is the logon URL for the Direct Banking Service?
• What should I do about points that I receive?
• What should I do if I lose my nanaco card or can't access the nanaco mobile app?