FAQ

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• When I made an application for the Loan Service, an error message stating that there is no registered email address appeared. What should I do?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I remove this notice?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I tapped the wrong button, making a mistake between "Yes" and "No." What ...
• What is App authentication?
• Can I check the information I have registered with Seven Bank?
• When I inserted my cash card into a Seven Bank ATM, the screen displayed a message,"this card is invalid." What should I do?
• I entered my telephone number to register for the Direct Banking Service or reset my logon ID or logon password, but I got a message that I entered an incorrect telephone number...
• For Cash Cards with Debit Card Service, can I switch from a nanaco linked card to a nanaco integrated card, or from a Cash Card with Debit Card Service to a Cash Card without De...
• My Seven Bank Cash Card with Debit Card Service will expire soon. How do I renew it?
• What should I do if I don't know which seal I registered?