FAQ

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• What should I do if my personal information, such as my registered address, telephone number or employer, has changed (including cases where my written address has changed becau...
• I have registered incorrect information via ATM Madoguchi. Can I change or cancel the registered information?
• How do I register or change my email address?
• If I change my registered information via ATM Madoguchi, will the information be updated soon?
• Can a person other than the applicant apply for a procedure via ATM Madoguchi (open an account / change information)?
• I made an application for a procedure via ATM Madoguchi (open an account / change information), and then I received an SMS. In what situation do I receive an SMS? Is this a legi...
• Can I use ATM Madoguchi (open an account / change information) at any time?
• Is ATM Madoguchi (open an account / change information) available via all Seven Bank ATMs?
• I have made an application for a procedure via ATM Madoguchi (open an account / change information), but the face photo on my identity verification document does not match my fa...
• Are there any documents necessary for using ATM Madoguchi (open an account / change information)?