FAQ

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• How much is the fee for reissuing a cash card?
• Do I have to pay any fee to use the Monthly Auto-Deposit Service?
• Is there a fee for using the Smartphone Authentication Service?
• Am I able to withdraw the funds remaining in my account at a Seven Bank ATM if they amount to less than 1,000 Yen?
• What service charges apply when using the International Money Transfer Service?
• What should I do if I accidentally performed a domestic money transfer to another bank?
• How do I stop the (paid) paper statement mailing service?
• Can I conduct international money transfers from Seven Bank ATMs?
• What performance indicators do you use?
• I am planning on moving overseas. How can I change my registered information, such as my address?