FAQ

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• I do not know how to “Logon” to the Direct Banking Service.
• How can I check transactions from more than 15 months ago in my online passbook?
• How can I output data from my online passbook?
• How can I check transactions from more than three months ago in my online passbook?
• How can I register another email address? (For customers who have accounts)
• How long does it take for an international money transfer to be received?
• How do I use the Online Payment Service?
• How much is the service charge for the Online Payment Service?
• How much are the fees for domestic money transfers to Seven Bank accounts?
• Will receiver accounts that I register through Seven Bank ATMs show up in the Direct Banking Service?