FAQ

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• My "My Seven Bank App" is linked to "nanaco".  My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how t...
• How do I make payments when I use my Seven Bank Cash Card with Debit Card Service?
• How can I use a Seven Bank Cash Card with Debit Card Service?
• I do not know how to “Logon” to the Direct Banking Service.
• How can I check transactions from more than 15 months ago in my online passbook?
• How can I output data from my online passbook?
• How can I check transactions from more than three months ago in my online passbook?
• How long does it take for an international money transfer to be received?
• How much is the service charge for the Online Payment Service?
• How do I make my Seven Bank account the receiving account for my salary?