FAQ

Ｉ 599 results

• I don’t know how to give approval when making a money transfer via the Direct Banking Service. What should I do?
• What should I do when I forgot to take the cash I withdrew or my cash card with me from a Seven Bank ATM?
• What is an unused account management fee?
• When I made an application to register an additional receiver of international money transfer via the Direct Banking Service or Seven Bank International Money Transfer App, I re...
• When I made an application for the International Money Transfer Service via the Direct Banking Service, I received a letter notifying me of the deficiency in my application. Wha...
• What should I do if I am prevented from using direct debit (automatic payment) because of my insufficient balance?
• The name printed in Katakana on the cash card is incorrect. Can this be changed?
• Can I charge my nanaco and check my nanaco balance at Seven Bank ATMs?
• Can I receive my Seven Bank cash card at a location other than the registered address?
• I applied for a Seven Bank Cash Card with Debit Card Service. When will I receive the card?