FAQ

Ｍ 574 results

• What should I do if I forget my logon password or my password is no longer valid (my password is suspended)?
• Will the domestic money transfers or the automatic domestic money transfers be carried out in the order that they are registered?
• What should I do if an automatic domestic money transfer cannot be carried out due to insufficient funds?
• After I complete the procedure for the Automatic Payment Service in the Direct Banking Service, will a debit incur right away?
• What should I do  if I cannot view my transaction statement in a PDF file via the Direct Banking Service?
• When using a Seven Bank cash card with debit card function at a physical store, do I need to authenticate using a "J/Secure" one-time password or a pre-registered password?
• I would like to open a Seven Bank account. Are there any conditions when opening a Seven Bank account at the ATM?
• When I tried to log on to the Direct Banking Service, I was asked to authorize my International Money Transfer app. What should I do?
• I reinstalled and tried to set up the Seven Bank International Money Transfer App, but I got an error in the takeover.
• I received a letter titled "Request for Submission of Residence Card." What should I do?