FAQ

Ｍ 574 results

• I don’t know how to give approval when making a money transfer via the Direct Banking Service. What should I do?
• When I made an application to register an additional receiver of international money transfer via the Direct Banking Service or Seven Bank International Money Transfer App, I re...
• When I made an application for the International Money Transfer Service via the Direct Banking Service, I received a letter notifying me of the deficiency in my application. Wha...
• I received a cash card from Seven Bank although I have not taken any procedure.
• I was unable to have my cash card reissued via the Direct Banking Service. Why? * When the following message is displayed: “We currently cannot receive your request for reissuan...
• I received a new card. What should I do with my current card?
• I have not been issued a new card. Can I continue to use my current card?
• Why were procedures based on seals (personal stamps) and signatures abolished?
• Can I register my Seven Bank debit card for Apple Pay or Google Pay?
• What languages are supported by ATM screens and interphones?