FAQ

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• Are there any conditions such as age restrictions in the Loan Service application?
• What is App authentication?
• When will I receive the point service points?
• What is the security code?
• Do your issue passbooks for Seven Bank accounts?
• What are "logon ID" and "logon password"?
• What should I do to have a cash card reissued via the Direct Banking Service?
• How to receive the cash card after opening an account.
• What is the difference between a credit card and a debit card?
• What should I do if I have a question about investor relations (IR) not covered in this FAQ?