FAQ

Ｎ 598 results

• I uninstalled the Seven Bank International Money Transfer App without completing the takeover settings for the app. What should I do?
• I received a postcard notifying me of the restrictions on the use of my account. What should I do to be able to use my account again?
• When I submit my residence card via the Residence Card Submission Site, will I receive contact from Seven Bank if there is any deficiency in the registered information?
• Can I conduct the procedure to extend my period of stay by having my family or friend operate an ATM on my behalf?
• Can I install and use the SEVEN BANK Money Transfer App on multiple smartphones?
• How can I charge nanaco?
• What should I do if I am prevented from using direct debit (automatic payment) because of my insufficient balance?
• Can I charge my nanaco and check my nanaco balance at Seven Bank ATMs?
• How can I change the deposit amount?
• Can I suspend the Monthly Auto-Deposit Service temporarily?