FAQ

Ｎ 598 results

• When I charge the cashless payment app or electronic money card with cash, will I receive change? (Can I deposit only part of the cash I put into the ATM?)
• Can I cancel the addition of electronic money to my nanaco card?
• How long does it take to reissue a cash card?
• The name printed in Katakana on the cash card is incorrect. Can this be changed?
• How can I change the financial institution registered for direct debit?
• What is meant by "Error" which appears in statements of the Monthly Auto-Deposit Service?
• A deposit was not made on the deposit date. Why?
• The name of the financial institution and/or the branch office I registered for the Monthly Auto-Deposit Service has changed as a result of integration/abolition. Do I have to f...
• What should I do to apply for the Monthly Auto-Deposit Service?
• How far can I go back to track my statement with my Seven Bank Cash Card with Debit Card Service?