FAQ

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• Are Loan Service borrowings from Seven Bank ATMs cash only?
• Is there a charge when concluding the Loan Service agreement?
• What are the screening standards for the Loan Service applications?
• Can I apply for the Loan Service with my former IY Bank cash card?
• Will I be notified by email if my Loan Service application did not successfully pass through the screening?
• What is the logon URL for the Direct Banking Service?
• Am I able to withdraw the funds remaining in my account at a Seven Bank ATM if they amount to less than 1,000 Yen?
• I accidentally transferred money to a scammer. Is the money still in his or her account?
• What is your dividend policy?
• Can points other than nanaco points be exchanged through the Point Service?