FAQ

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• I would like to open a Seven Bank account. Are there any conditions when opening a Seven Bank account at the ATM?
• I reinstalled and tried to set up the Seven Bank International Money Transfer App, but I got an error in the takeover.
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.As there was a change to my registered information, I selected "Yes." What...
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.In what situation is this notice displayed?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I see the notice displayed under that title again?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I remove this notice?
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I have lost a receipt with a QR code that was issued by the ATM. What shoul...
• When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I tapped the wrong button, making a mistake between "Yes" and "No." What ...
• What should I do when I have entered an incorrect PIN and my Seven Bank cash card has been locked?
• I applied for the International Money Transfer Service simultaneously when applying for a Seven Bank account. When will I receive a cash card?