FAQ

ＳＥＶＥＮ 348 results

• What is the domain for the emails sent by the Notification Email Service?
• (Page link to open an account online) What is your privacy policy when opening an account online?
• I am a foreign national. Please tell me what identity verification documents are required to open an account and how to submit them.
• Can I open an account without International Money Transfer Service from the International Money Transfer app?
• When I tried to log on to the Direct Banking Service, I was asked to authorize my International Money Transfer app. What should I do?
• I submitted my residence card via the Residence Card Submission Site. How long does it take until the registration is completed?
• When I used an ATM, a screen requesting me to extend my period of stay appeared, but I have lost a receipt on which the QR code was printed. What should I do?
• Can a person other than the applicant apply for a procedure via ATM Madoguchi (open an account / change information)?
• I made an application for a procedure via ATM Madoguchi (open an account / change information), and then I received an SMS. In what situation do I receive an SMS? Is this a legi...
• Are there any documents necessary for using ATM Madoguchi (open an account / change information)?