FAQ

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• I have registered incorrect information via ATM Madoguchi. Can I change or cancel the registered information?
• If I change my registered information via ATM Madoguchi, will the information be updated soon?
• What kind of service is ATM Madoguchi ?
• When I used an ATM, a screen requesting me to extend my period of stay appeared. What will happen if I do not complete the procedure?
• I don’t know how to give approval when making a money transfer via the Direct Banking Service. What should I do?
• I received an email titled "Information on Opening an Account with the International Money Transfer Service." What should I do?
• How can I charge nanaco?
• How to receive the cash card after opening an account.
• What languages are supported by ATM screens and interphones?
• What can I do on MyJCB?